Other Enquiries
Hi there, Thank you for reaching out to us. Please send your request to contactus@friso.com.sg with your name and contact details and we will escalate i...
Thu, 10 Dec, 2020 at 3:56 PM
Ways to verify: 1. Request for purchase location Authorised retailers include: Offline NTUC Fairprice Cold Storage Supermarket Sheng Siong Gian...
Mon, 13 Sep, 2021 at 11:44 AM
If consumer mentions TrackEasy does not work, we need to do basic troubleshooting. 1. Take down the TrackEasy code (long list of numbers after the QR co...
Tue, 12 Jan, 2021 at 11:06 AM
Issue is product-related (i.e. affects milk within tin) 1. Black Particles 2. Foreign Matter 3. Smell 4. Broken Spoon within tin - Obtain necessary det...
Mon, 13 Sep, 2021 at 12:02 PM
Please inform customers that the warranty period are under the Piano supplier and this warranty will covered until May 2022. Any warranty agreement/ cha...
Wed, 9 Feb, 2022 at 9:31 AM