Product Texture / Colour
Any related questions on product texture/colour etc
Ask consumer to describe the appearance of the powder. Is it loose lumps or compact lumps? A. If customer describes loose lumps or easily break into nor...
Wed, 6 Jan, 2021 at 2:16 PM
Check product type first Note: Only S1, S2, S3, S4 has new recipe with 2-FL. Why does my new Friso Gold have more bubbles compared to the old formula...
Wed, 20 Oct, 2021 at 1:55 PM
Q: Why does my new Friso Gold smell different? Check if parent has been using old Friso formula previously. If complainant has just switched to new form...
Mon, 13 Sep, 2021 at 11:58 AM